We know you'll have seen a lot of updates like this in the last couple of weeks, but the Bainbridge team wants you to know that we are here and continue to fulfill all your order requirements despite the current circumstances.
Our websites display 'live' stock levels 24/7 and orders can be placed and dispatched as normal. Our Sales and Sales Support team are in place to answer any questions you might have about product or delivery.
Below is a quick glance at how our services are operating.
Logistics updates/Status:
Bainbridge vans x 3 - Operating as normal
Domestic carriers - Operating as normal*
International carriers - Operating - no transit times are guaranteed**
Local collections - Operating as normal
We have good stock levels but inevitably restrictions in the supply chain will have an impact over the coming weeks on some product lines, we therefore we ask you to please rely on the website for 'live' stock updates or contact the Sales Support team for more information.
We have taken the decision to stop all standard sales visits; this is not because we are unavailable. If you have specific needs, please contact us and we can arrange either a face to face visit, or a virtual visit via Facetime or Skype.
Finally, our Trade Shop is still open, and all reasonable precautions are being taken to ensure the on-going safety of staff and customers alike. To minimise contact time, we suggest calling ahead to enable us to pre-pack your order for collection.
In the meantime, if you have any concerns at all please contact us on +44 (0)1489 776000.
Keep using our websites as normal:
NOTE: If there are changes to your usual working hours, please ensure that we are advised so that we can accommodate this in our delivery plans and avoid further delays.
(* Some residential deliveries could be impacted)
(** Freight and couriers are working as normally as possible, but no guarantees are being offered for transit times)